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Failure Mode and Effects Analysis / FMEA Overview (Training Module Video)

16m

Up Next in Phase 6

  • Voice of the Customer / VOC Overview ...

    This video is a narrated PowerPoint presentation from our Lean Training System. It covers the basics of using the 'Voice of the Customer' to make sure your products and services meet their needs. It covers this topic from the perspective of Lean team members supporting the marketing team.