To solve a problem, you must first fully understand it. Far too often, people treat symptoms rather than actually solve problems. This video, a narrated PowerPoint presentation, discusses root cause analysis, and one of its primary tools, the 5 Whys.
THIS IS A LEGACY VIDEO. Legacy videos are are early efforts. Still great content, but the resolution is lower and the look is dated. But we don't increase the price due to these videos, so they are bonus content in your subscription.