In episode 8 of my Ramblings of a Continuous Improvement Coach, I talk about the relationship between the ease of projects available in your company and the level of expertise you develop during your Lean training.
Bad metrics put your employees into the position of having to choose from between multiple bad options. Don't put your employees into no-win situations.
Watch the video here in our 'White Belt' level of membership, or go to CI Central and dive into more supporting content.
