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Quality Overview (Training Module Video)
This video is a narrated presentation of our Quality Overview class. It covers the definition of quality, several ways to look at it, and ways to improve it.
If you are not a subscriber and don't want use our free trial, you can watch a slightly abridged version with ads at YouTube (https://youtube.com/playlist?list=PLKANwHwMNDhrEXOn-kr0RS5wokWI6OTkb)