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Though it originated on the shop floor, Lean is also effective in office, administrative, and service environments. This class discusses how Lean can improve office operations, what a Lean office looks like, how to manage demand in the Lean office, and how the Lean office is different than the shop floor.
Lean Office Overview (Legacy Module - Recorded Webinar)
Service organizations are gaining an ever-increasing role in the global economy. On top of that, increased productivity and global competition has reduced the percentage of shop floor employees and increased those in administrative roles in companies that manufacture physical products. The Lean o...