Welcome to Velaction Videos, home of great, high-value Continuous Improvement training at an affordable price.
SUBSCRIBERS: Our base subscription for individuals and trainers. Subscribers can also download a growing list of 'extras' (PDFs, forms & tools, checklists)
TRAINERS: Access to more advanced materials (available at the bottom of most pages)
GUESTS: Click ‘Lean Guide’ above to get great free info
MEMBERS: Free access to daily downloads and more. Available at Velaction.com and velactionStore.com
PREMIUM: Get just the training you want. Lego Training and more is also available (VelactionStore.com)
The Critical to Quality Metric Overview module helps your team create measures that link their daily activities to the things that your customers value. This training includes a look at the development of a critical to quality tree.
Please note that this is a very brief module. While it can stand alone, it is most useful in conjunction with our Managing with Metrics or Quality modules.
This short video is a narrated PowerPoint presentation from our Lean Training System. It goes beyond our Working with Metrics and Managing with Metrics videos, and does a deep dive into the metrics that relate to specific, important customer requirements.