One of the central skills required for continuous improvement is problem solving. This series organizes all of our problem solving videos in order, by phase.
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Knowing and using a problem solving methodology is only part of the battle. Another part of the fight, and for some, a HUGE part, is recognizing there is a problem in the first place. Far too often, people become numb to problems and don't try to solve them. This video give you 10 ways to help yo...
This is an audio article. It is based on an article from our Continuous Improvement Companion reference guide. No video content accompanies this audio program.
In this short video, I talk about a quote I recently heard on a TV show. It is extremely applicable to many Lean/Continuous Improvement concepts.
There is a link between the number of interceptions a team throws and the likelihood that the team won that playoff game. I dive into that linkage and explain the difference between correlation and causation.
The 5 Whys is a tool to help get to the root cause of a problem.
This tool helps walk team members through the 5 Whys process. It includes a confirmation step designed to make them check their assumptions about causes.
