Problem Solving Learning Track

Problem Solving Learning Track

3 Seasons

One of the central skills required for continuous improvement is problem solving. This series organizes all of our problem solving videos in order, by phase.

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Problem Solving Learning Track
  • Problem Solving (AUDIO TERM)

    Episode 1

  • Not Recognizing Problems is a BIG Problem (Lean Learning Video)

    Episode 2

    Knowing and using a problem solving methodology is only part of the battle. Another part of the fight, and for some, a HUGE part, is recognizing there is a problem in the first place. Far too often, people become numb to problems and don't try to solve them. This video give you 10 ways to help yo...

  • PDCA Overview (Legacy Module Video)

    Episode 3

    The PDCA cycle, or Plan Do Check Act, provides a systematic way to approach problems. This structured approach increases the likelihood of developing a lasting solution. This video of a narrated PowerPoint presentation gives an overview of the PDCA cycle and shows you how to start using it to bui...

  • PDCA / Plan Do Check Act (AUDIO TERM)

    Episode 4

  • 6 Ways to Improve Problem Solving in Your Company (Audio Article)

    Episode 5

    This is an audio article. It is based on an article from our Continuous Improvement Companion reference guide. No video content accompanies this audio program.

  • Seek the Truth (Lean Learning Video)

    Episode 6

    In this short video, I talk about a quote I recently heard on a TV show. It is extremely applicable to many Lean/Continuous Improvement concepts.

  • Data Collection (Legacy Module - Recorded Webinar)

    Episode 7

    This video is a recorded webinar of our Data Collection class from our Lean Training System. It covers the types of data, methods of data collection, using the data you collect, and more.

    WHAT DOES LEGACY MEAN? Legacy videos are are early efforts. Still great content, but the resolution is low...

  • Data Collection (Audio Term)

    Episode 8

  • The Interception Ladder and Causation vs. Correlation (Video Article)

    Episode 9

    There is a link between the number of interceptions a team throws and the likelihood that the team won that playoff game. I dive into that linkage and explain the difference between correlation and causation.

  • Root Cause Analysis and the 5 Whys (Legacy Module Video)

    Episode 10

    To solve a problem, you must first fully understand it. Far too often, people treat symptoms rather than actually solve problems. This video, a narrated PowerPoint presentation, discusses root cause analysis, and one of its primary tools, the 5 Whys.
    WHAT DOES LEGACY MEAN? Legacy videos are are ...

  • 5 Whys (Audio Term)

    Episode 11

  • Run Charts (Legacy Module Video)

    Episode 12

    This video is a narrated PowerPoint presentation from our Lean Training System. It covers the creation and interpretation of run charts.
    WHAT DOES LEGACY MEAN? Legacy videos are are early efforts. Still great content, but the resolution is lower and the look is dated. But we don't increase the p...

  • Run Chart (AUDIO TERM)

    Episode 13

  • Pareto Charts (Legacy Module Video)

    Episode 14

    This video is a recording of a narrated PowerPoint presentation from our Lean Training System. It covers what a Pareto Chart is, how it helps you, the steps to creating one, and the pitfalls to avoid when using Pareto Charts.
    WHAT DOES LEGACY MEAN? Legacy videos are are early efforts. Still grea...

  • Pareto Charts (AUDIO TERM)

    Episode 15

  • Flow Charts (Legacy Module - Recorded Webinar)

    Episode 16

    This video is a recorded webinar of the Flow Charts class from our Lean Training System. It covers the benefits of a flow chart, how to make one, and how to put your flow chart to use in your improvement efforts.

    WHAT DOES LEGACY MEAN? Legacy videos are are early efforts. Still great content, ...

  • Flow Charts (Audio Term)

    Episode 17

  • Checklists (Audio Term)

    Episode 18

  • Cause and Effect Diagram (Legacy Module Video)

    Episode 19

    This cause and effect diagram 'how to' video is a recording of a narrated PowerPoint from our Lean Training System. It covers the basics of creating a fishbone diagram and using it to solve problems.
    WHAT DOES LEGACY MEAN? Legacy videos are are early efforts. Still great content, but the resolut...

  • Cause and Effect Diagram (Audio Term)

    Episode 20

  • 6 Big Mistakes in Data Analysis (Audio Article)

    Episode 21

  • 5 Whys Form
    146 KB

    5 Whys Form

    146 KB

    The 5 Whys is a tool to help get to the root cause of a problem.
    This tool helps walk team members through the 5 Whys process. It includes a confirmation step designed to make them check their assumptions about causes.