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Not Recognizing Problems is a BIG Problem (Lean Learning Video)
Knowing and using a problem solving methodology is only part of the battle. Another part of the fight, and for some, a HUGE part, is recognizing there is a problem in the first place. Far too often, people become numb to problems and don't try to solve them. This video give you 10 ways to help yo...
The Interception Ladder and Causation vs. Correlation (Video Article)
There is a link between the number of interceptions a team throws and the likelihood that the team won that playoff game. I dive into that linkage and explain the difference between correlation and causation.
The 5 Whys is a tool to help get to the root cause of a problem.
This tool helps walk team members through the 5 Whys process. It includes a confirmation step designed to make them check their assumptions about causes.