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Never Trust a Windfall: A Lesson on Data Collection and Analysis
When you understand your process and it is stable, you should get predictable results. If the outcome is bad, we generally check on what went wrong.
But if the outcome is unexpectedly positive, we tend to believe it. But unless something changed in your process, it is extremely unlikely it miracu...
Make a 5S workstation to remove obstacles to good workplace organization. This video talks about what to include in your workstation, why to build one, and how it acts to remove excuses that come from a resistance to change.