Metrics are an integral part of any Lean business system. You have to know how you are doing and you have to set targets to improve. This video, a recording of a narrated PowerPoint presentation from our Lean Training System, shows how you can put metrics to use when leading your organization.
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Metrics are an integral part of any Lean business system. You have to know how you are doing and you have to set targets to improve. This video, a recording of a narrated PowerPoint presentation from our Lean Training System, shows how you can put metrics to use when leading your organization.
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The KPI (Key Performance Indicator) Bowler is a tool to help you track progress towards your goals. It highlights misses, and ties into other Lean management tools.
Tracking metrics is an important part of Lean. Overdoing it, though, can cause bigger problems. Learn more about KPIs in this FAQ video.
One of the questions I get asked is about whether or not individual employee metrics should be tracked.
Offenses and defenses are generally ranked based on points scored and points allowed. The problem is, that doesn't account for different conditions faced by each squad.You'll face similar problems when creating metrics for Lean operation.
