This video is a recorded webinar of the Countermeasures class from our Lean Training System. It covers an overview of what a countermeasure is, why it is useful, and who is responsible for doing them. It also shows you how to use our countermeasure sheet to help manage your improvement efforts.
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Metrics are an integral part of any Lean business system. You have to know how you are doing and you have to set targets to improve. This video, a recording of a narrated PowerPoint presentation from our Lean Training System, shows how you can put metrics to use when leading your organization.
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Tracking metrics is an important part of Lean. Overdoing it, though, can cause bigger problems. Learn more about KPIs in this FAQ video.
