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Understanding the Motivation to Change (Phase 2 AUDIO LESSON)
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Coaching (Audio Term)
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Lean Leadership Soft Skills (Audio Article)
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Motivation (AUDIO TERM)
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Respect for People (AUDIO TERM)
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Training (AUDIO TERM)
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Sometimes People ARE the Problem (Lean Learning Video)
In Lean, there should be a focus on investigating the process when there is a problem before looking at people. But sometimes, the process is strong and most people do it well. This video addresses that situation.
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Communication (Audio Term)
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The Harder Right Over the Easier Wrong (Lean Lesson)
As a leader in a Lean organization, there is a lot of pressure on you to hit your metrics. It can take a lot of moral fortitude to choose the harder right over the easier wrong.
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Find Opportunities in Strengths as Well as Weaknesses
When most people think of improvement opportunities, they immediately think of problems. If you are missing a target, that is a good place to start, but sometimes there is more upside opportunity in a strength.
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Managing Upward: You can change your boss's behavior.(Lean Lesson)
While bosses control the lion's share of their relationships with employees, employees can behave in a way to modify their leader's behavior.
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18 Principles of Lean Leadership (PDF Article)
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There are several guiding principles to effective Lean leadership. Following these will greatly increase your chance of successfully improving your organization.
Learn more about the 18 Principles of Lean Leadership in this article on PDF.
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Lean Leadership Soft Skills (Downloadable PDF Article)
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Technical skills are important, but that doesn't mean that soft skills are not. Far too many leaders neglect interpersonal skills, or worse, deride them as being 'touchy-feely'. In a continuous improvement culture, relationships are extremely important.
Lear...