Guest Videos

Guest Videos

7 Seasons

We've arranged all of our unlocked videos and excerpts in one convenient place for guests. Our excerpt videos are followed by the full, member-only videos.

Please note that content may be added or removed from CI Central at any time without notice.

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Guest Videos
  • Phase 3 Overview. Continuous Improvement Development System

    Episode 1

    Phase 3, Starting the Journey, is where the effort to build a better business management system really starts in earnest.

  • How 5W1H Can Make You a More Effective Problem Solver (GUEST VERSION)

    Episode 2

    5W1H is shorthand for “Who, What, When, Where, Why, and How.” It is used both in problem solving and in project planning.

  • How 5W1H Can Make You a More Effective Problem Solver

    Episode 3

    5W1H is shorthand for “Who, What, When, Where, Why, and How.” It is used both in problem solving and in project planning.

  • The Problem with Problems (GUEST VERSION)

    Episode 4

    What are "problems", and why are they so hard to solve? Learning the barriers to problems is the first step in tearing them down so you can solve them better.

  • The Problem with Problems

    Episode 5

    What are "problems", and why are they so hard to solve? Learning the barriers to problems is the first step in tearing them down so you can solve them better.

  • Types of Problems (GUEST VERSION)

    Episode 6

    While all problems are unique, they fall into a handful of general categories. Knowing about these categories helps you approach the problem in a more effective manner.

  • Types of Problems

    Episode 7

    While all problems are unique, they fall into a handful of general categories. Knowing about these categories helps you approach the problem in a more effective manner.

  • 6 M’s (Continuous Improvement Term)

    Episode 8

    Fishbone diagrams break a problem into categories of causes. People tend to work better when they can break their thoughts down into smaller compartments.
    On the shop floor, people often use the 6 M’s as a way to categorize the causes of the problems they are trying to solve.

    This term comes fro...

  • 1/3, 2/3 Rule

    Episode 9

    The 1/3, 2/3 rule is a rule of thumb for planning. It is intended to make sure a leader gives her team enough time to complete their work.
    It is a Video Term from Phase 3 (Starting the Journey) of our Continuous Improvement Development System.

  • Gemba (Audio Term)

    Episode 10

  • Seek the Truth (Lean Learning Video)

    Episode 11

    In this short video, I talk about a quote I recently heard on a TV show. It is extremely applicable to many Lean/Continuous Improvement concepts.

  • 10-Foot, 3-Second Rule

    Episode 12

    The 10-Foot, 3-Second Rule is a guideline to use when determining if your visual controls are effective.

  • Lean Office Overview Excerpt (Recorded Webinar)

    Episode 13

    This is an excerpt from our Lean Office Overview training from our Lean Training System. It is a 'Legacy' video, meaning it was recorded with older technology. The content is still relevant, though.

  • Lean Office Overview (Training Module Video - Recorded Webinar)

    Episode 14

    Service organizations are gaining an ever-increasing role in the global economy. On top of that, increased productivity and global competition has reduced the percentage of shop floor employees and increased those in administrative roles in companies that manufacture physical products. The Lean o...