This is a preview of our full "Build Relationships" video. It is a phase 2 principle.
Our Continuous Improvement Development System is principle driven. One of the Phase 2 principles is "Build Relationships".
You can learn more at https://www.velaction.com/build-relationships-principle/.
The 3 Reals are a memory device to get people to stop solving problems in a conference room and go where the process is done.