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Our Continuous Improvement Development System is principle driven. One of the Phase 2 principles is "Build Relationships".
You can learn more at https://www.velaction.com/build-relationships-principle/.
Up Next in Phase 2: Committing
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3 Reals (Video Term)
The 3 Reals are a memory device to get people to stop solving problems in a conference room and go where the process is done.