Critical to Quality Metrics (Training Module Video)

Critical to Quality Metrics (Training Module Video)

This short video is a narrated PowerPoint presentation from our Lean Training System. It goes beyond our Working with Metrics and Managing with Metrics videos, and does a deep dive into the metrics that relate to specific, important customer requirements.
If you are not a subscriber and don't want use our free trial, you can watch a slightly abridged version with ads at YouTube (https://youtube.com/playlist?list=PLKANwHwMNDhrEXOn-kr0RS5wokWI6OTkb)

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Critical to Quality Metrics (Training Module Video)
  • Critical to Quality Overview (Training Module Video)

    This short video is a narrated PowerPoint presentation from our Lean Training System. It goes beyond our Working with Metrics and Managing with Metrics videos, and does a deep dive into the metrics that relate to specific, important customer requirements.

Extras

  • How Many KPIs Should We Have? (FAQ)

    Tracking metrics is an important part of Lean. Overdoing it, though, can cause bigger problems. Learn more about KPIs in this FAQ video.

  • KPI Bowler

    17.2 KB

    The KPI (Key Performance Indicator) Bowler is a tool to help you track progress towards your goals. It highlights misses, and ties into other Lean management tools.