Sometimes People ARE the Problem (Lean Learning Video)
Continuous Improvement Lesson • 6m 47s
In Lean, there should be a focus on investigating the process when there is a problem before looking at people. But sometimes, the process is strong and most people do it well. This video addresses that situation.
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Problem Statements
An effective problem statement for your project will keep you focused. It will also help you 'sell' the need for the project to acquire resources.
This video uses the kaizen charter as its backdrop, but the lesson is the same for A3 Reports or other problem solving projects.
