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Voice of the Customer / VOC (AUDIO TERM)

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CI Development System Resources

3P / Production Preparation Process

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Up Next in Phase 6: Keeping Momentum

  • Voice of the Customer / VOC (AUDIO TERM)

  • Jidoka (Video Term)

    Jidoka is “autonomation”, or automation with a human touch. It is the concept of setting up machines to identify problems and stop production.
    It also entails the premise that any problems discovered should have a quick fix and a permanent solution developed. Jidoka is one of the core pillars of ...