Welcome to Velaction Videos, home of great, high-value Continuous Improvement training at an affordable price.
SUBSCRIBERS: Our base subscription for individuals and trainers. Subscribers can also download a growing list of 'extras' (PDFs, forms & tools, checklists)
TRAINERS: Access to more advanced materials (available at the bottom of most pages)
GUESTS: Click ‘Lean Guide’ above to get great free info
MEMBERS: Free access to daily downloads and more. Available at Velaction.com and velactionStore.com
PREMIUM: Get just the training you want. Lego Training and more is also available (VelactionStore.com)
Over the course of a few weeks, I had to interact with customer service several times in several different companies. I took away a set of lessons about how to practice customer service that aligns with a continuous improvement culture.
