Live stream preview

Watch this video and more on Velaction Videos

Watch this video and more on Velaction Videos

Subscribe Learn more

Already subscribed? Sign in

CI Development System Resources

9 Steps to Developing a Daily Management System (Audio Article)

3m 51s

Up Next in Phase 4: Building the Foundation

  • Find Opportunities in Strengths as We...

    When most people think of improvement opportunities, they immediately think of problems. If you are missing a target, that is a good place to start, but sometimes there is more upside opportunity in a strength.

  • Customer Service Observations

    Over the course of a few weeks, I had to interact with customer service several times in several different companies. I took away a set of lessons about how to practice customer service that aligns with a continuous improvement culture.

  • Managing Upward: You can change your ...

    While bosses control the lion's share of their relationships with employees, employees can behave in a way to modify their leader's behavior.