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What are "problems", and why are they so hard to solve? Learning the barriers to problems is the first step in tearing them down so you can solve them better.
While all problems are unique, they fall into a handful of general categories. Knowing about these categories helps you approach the problem in a more effective manner.
5W1H is shorthand for “Who, What, When, Where, Why, and How.” It is used both in problem solving and in project planning.