CI Development System Resources
Never Trust a Windfall: A Lesson on Data Collection and Analysis
4m 31s
When you understand your process and it is stable, you should get predictable results. If the outcome is bad, we generally check on what went wrong.
But if the outcome is unexpectedly positive, we tend to believe it. But unless something changed in your process, it is extremely unlikely it miraculously got better. Make sure you dive into the details of any unexpected windfall, or you’ll suffer the same fate as a property tax assessor in a Utah county.
Up Next in Phase 3: Starting the Journey
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5S Workstations
Make a 5S workstation to remove obstacles to good workplace organization. This video talks about what to include in your workstation, why to build one, and how it acts to remove excuses that come from a resistance to change.
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7 Basic Tools of Quality
The 7 Basic Tools of Quality (or 7 QC Tools) is a collection of data analysis and problem solving tools used in continuous improvement.
They include:
* Cause and effect diagram (or Ishikawa diagram or fishbone diagram)
* Control charts
* Pareto charts
* Scatter diagram
* Histogram
* Check shee... -
Ramblings of a CI Coach. Episode 4. G...
10% is a good target for the portion of your company's work hours that should be focused on continuous improvement. It strikes the balance between enough to make good gains, without overdoing it and causing chaos on your team.
