10% is a good target for the portion of your company's work hours that should be focused on continuous improvement. It strikes the balance between enough to make good gains, without overdoing it and causing chaos on your team.
There is an urge among senior leaders to harvest the gains from CI immediately. It is better, though, to let some of those gains become resources to speed up the pace of improvement.
The 9-Square is a prioritization basic tool for choosing the best project to work on. Simply create a grid with easy, medium, and hard on one axis, and low impact, medium impact, and high impact on the other.
Place your projects on the grid, and the most valuable projects to work on will jump out...
