As a leader in a Lean organization, there is a lot of pressure on you to hit your metrics. It can take a lot of moral fortitude to choose the harder right over the easier wrong.
Tracking metrics is an important part of Lean. Overdoing it, though, can cause bigger problems. Learn more about KPIs in this FAQ video.
One of the major changes employees will experience in a continuous improvement focused company is the prevalence of working with many measurements. "Working With Metrics" explains why metrics are used, discusses pros, cons and costs, and touches on how to work within a metrics-driven organization
