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Up Next in Phase 2: Committing
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Go to Gemba
Don't debate things that can be observed. Go to where the real work is being done and know for certain.
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Gemba (Audio Term)
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Sometimes People ARE the Problem (Lea...
In Lean, there should be a focus on investigating the process when there is a problem before looking at people. But sometimes, the process is strong and most people do it well. This video addresses that situation.
