Voice of the Customer/VOC Overview. Seat License

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The voice of the customer (VOC) is the collective set of information about your actual or potential customers. They communicate with you in a myriad of ways. An effective VOC strategy captures that information and puts it to use.

This overview module is intended to help frontline team better understand their role in gathering customer data. It also provides them with a way of gathering information on their internal customers.

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30+ minutes of video, instant streaming! This is a gift rental for a friend. This is a gift rental just for . They will receive their copy via email.

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30+ minutes of video, Watch as much as you want for 3 days. This is a gift rental for a friend. This is a gift rental just for . They will receive their copy via email.

By renting, you authorize us to charge your credit or debit card, agree to our Terms of Service, Cookies Policy, and Privacy Policy, and represent that you are at least 16 years of age. Charges on your card will appear as velactionvideos.

Voice of the Customer/VOC Overview. Seat License

The voice of the customer (VOC) is the collective set of information about your actual or potential customers. They communicate with you in a myriad of ways. An effective VOC strategy captures that information and puts it to use.

This overview module is intended to help frontline team better understand their role in gathering customer data. It also provides them with a way of gathering information on their internal customers.

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  • Voice of the Customer / VOC Overview

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