Value Added/NVA Work. Seat License

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Understanding the concept of value-added and non value-added work helps focus teams on doing only those processes that improve the customer's experience. This short module looks at what value-added work is, how to recognize it, and who defines it.

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16 minutes of video, instant streaming! This is a gift rental for a friend. This is a gift rental just for . They will receive their copy via email.

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16 minutes of video, Watch as much as you want for 3 days. This is a gift rental for a friend. This is a gift rental just for . They will receive their copy via email.

By renting, you authorize us to charge your credit or debit card, agree to our Terms of Service, Cookies Policy, and Privacy Policy, and represent that you are at least 16 years of age. Charges on your card will appear as velactionvideos.

Value Added/NVA Work. Seat License

Understanding the concept of value-added and non value-added work helps focus teams on doing only those processes that improve the customer's experience. This short module looks at what value-added work is, how to recognize it, and who defines it.

1 Video

  • Value Added (VA) / Non-Value Added (NVA) Work

    16m · Streamable only

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